Qualifications
- Previous serving or customer service experience preferred
- Serving It Right certification (or willingness to obtain) required
- Strong communication and interpersonal skills
- Ability to multi-task in a fast-paced environment
- Excellent attention to detail and accuracy
- Flexible availability, including weekends, evenings, and holidays
- Ability to stand and walk for long periods and lift to 25 lbs
Responsibilities
- Greeting guests warmly and ensuring a welcoming environment
- Present menus, explain specials, and answer questions regarding menu items
- Take accurate food and beverage orders and enter them into the POS system
- Serve food and beverages in an efficient, courteous, and timely manner
- Monitor guest satisfaction and promptly address concerns or issues
- Collaborate with kitchen and bar staff to ensure smooth service flow
- Clear and reset tables quickly and efficiently
- Follow all food safety, hygiene, and health & safety protocols
- Process guest payments accurately and handle cash/credit transactions responsibly
- Maintain cleanliness of the restaurant, including tables, chairs, and service stations
- Assist with opening and closing duties as required
- Support team members and help foster a positive, respectful work environment
Benefits
- Work in a beautiful resort-style setting with a dynamic team
- Opportunities for growth and cross-training within the resort
- Staff discounts on dining and golf
- Supportive and respectful workplace culture
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